Merchants FAQs

The YourRewardsZone web portal is compatible on all browsers. So feel free to use the browser of your choice when logging on.

No, our prices are clear and simple. There are no additional or hidden fees associated with our packages.

<div style="" id="3" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <div style="" id="faq3" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p> Just scroll down to the bottom of the home page, or go to the top right corner, and click on the “Sign Up” button to view all the plans offered by YourRewardsZone. Once you decide on the plan that best suits you and your business, click on the “Sign Up” button under that plan. We’ll take you to the page where you can enter your information for the new account.</p> <p>(Sometimes you put button titles in quotes - “Sign Up” - and sometimes you don’t. I would choose one and be consistent).</p> <p>This is what the signup page will look like:</p> <div class="faq-panel-img"> <img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/sign-up-screenshot.jpg" class="img-responsive" alt="Sign Up"> </div> </div> </div> </div> </div>

<p style="margin-bottom: 20px; margin-left: -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; background: rgb(238, 240, 243);">Here is a table that details what we ask for in each section:</p><div class="table-responsive" style="margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 20px; background: rgb(238, 240, 243);"><table class="table" style="width: 1010px;"><thead class="faq-table-head"><tr><th style="font-stretch: normal; font-size: 18px; line-height: 1.42857; font-family: 'Open Sans', arial; position: relative; border-bottom-width: 1px !important; border-bottom-color: rgb(225, 228, 232) !important; border-right-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-left-style: solid !important; border-right-color: rgb(225, 228, 232) !important; border-left-color: rgb(225, 228, 232) !important; background-color: rgb(241, 241, 241);">Fields</th><th style="font-stretch: normal; font-size: 18px; line-height: 1.42857; font-family: 'Open Sans', arial; position: relative; border-bottom-width: 1px !important; border-bottom-color: rgb(225, 228, 232) !important; border-right-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-left-style: solid !important; border-right-color: rgb(225, 228, 232) !important; border-left-color: rgb(225, 228, 232) !important; background-color: rgb(241, 241, 241);">Description</th></tr></thead><tbody class="faq-table-cell"><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">First Name</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the first name of user.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Last Name</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the last name of user.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Email Address</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the email address of user.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Password</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the password.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Confirm Password</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the same password.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Business Name</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the name of your business. For example: Name of your restaurant,store or coffee shop etc.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Business Phone Number</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the phone number of your business.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Business Street Address</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the street address of your business.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">City</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the city of your business.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">State</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Select the state of your business.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Zip Code</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Enter the zip code of your business.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Business Type</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Select your business type</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Terms of Service</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Link to see merchant Terms &amp; Conditions.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Privacy Policy</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Link to see merchant Privacy Policy.</td></tr><tr><td style="font-weight: 600; font-stretch: normal; line-height: normal; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Sign me up &amp; check out</td><td style="font-stretch: normal; line-height: 1.42857; font-family: 'Open Sans', arial; border-right-width: 1px !important; border-bottom-width: 1px !important; border-left-width: 1px !important; border-right-style: solid !important; border-bottom-style: solid !important; border-left-style: solid !important; border-color: rgb(225, 228, 232) !important; background-color: rgb(255, 255, 255);">Link to sign up as merchant</td></tr></tbody></table></div> <p style="margin-bottom: 20px; margin-left: -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; background: rgb(238, 240, 243);"></p>

<div id="faq5" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>No, billing details are initially optional. You can skip this step by unchecking the “Add Card Detail” box. </p> <p>However, please note you will need to provide your billing details before the trial period ends to avoid the cancellation of your subscription.</p> </div></div>

After entering all of the mandatory fields, click on the “Sign Me Up &amp;Check Out” button to complete the signup process. You will then be directed to the confirmation page Click on “View My Account” to open your YRZ merchant portal and start setting up your store, deals, vouchers, punch cards and rewards.

You can reactivate your subscription by contacting us. Please email or call our YRZ sales and support team at sales@yourrewardszone.com or +1 877-801-9170

Please contact our sales team to discuss white label possibilities at sales@yourrewardszone.com or +1 877-801-9170

You can access your merchant web portal by clicking on the Login icon at the top right corner of the home page

<div id="faq10" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>If you forgot your password, you can reset it anytime by clicking on the “Forgot your Password” link. You will be redirected to the reset password page where you will be required to enter the email addressyou used when signing up. Once you have entered your email, click on the “Reset Password” button. You will soon receive an email with a link that allows you to reset your password. The initial screens will look something like this:</p> <div class="faq-panel-img"> <img src="http://usdemo.yourrewardszone.com/includes/extensions/yi_mobility_site/views/homepage/images/forgot-screenshot.jpg" class="img-responsive" alt="Forgot Password"> </div> </div></div>

<div id="faq12" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>Your store manager Page displays all the information related to the store. Merchant can customize/design the store, preview it, and update details like Store information, location and beacon information. The Page is divided into three sections: Store Information: In this section a merchant can add/edit the store details like Store Name, Store type, Hours of Operation, Website URL, Facebook URL, Twitter URL, Store Logo and Cover photo. Location Information: In this section a merchant can add/edit the location details of the store like Location, Store Number, Phone Number, Street, City, State, and Zip code. Note: When you enter your store address, make sure it matches with the address in Google Maps. If your store is at the border of 2 suburbs then use the address shown in Google Maps. For first time you login into the merchant web portal, you will see the below figure where you need to input all the mandatory information and then click on Save Changes. To the right side of the figure i.e. Under “Design Your Store” it shows the preview of the store of how any consumer will see in his/her mobile. With this you can customize the store design anytime and review immediately. </p> <div class="faq-panel-img"> <img src="http://usdemo.yourrewardszone.com/includes/extensions/yi_mobility_site/views/homepage/images/storedetails1.png" class="img-responsive" alt="dashboar-manager"> <img src="http://usdemo.yourrewardszone.com/includes/extensions/yi_mobility_site/views/homepage/images/storedetails2.png" class="img-responsive" alt="dashboar-manager"> </div> </div></div>

<p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">In the Beacons Page, you can manage all ofthe beacons assigned to your store by the YourRewardsZone Admin. When you navigate to the Beacons Page, you should see the beacons assigned to your store as shown in the image below:</p><div class="faq-panel-img" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 20px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);"><img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/beacons-page.jpg" class="img-responsive" alt="beacons-page" style="box-sizing: border-box; border: 0px; vertical-align: text-top; margin: 0px auto; padding: 0px; outline: 0px; display: block; max-width: 100%; height: auto; box-shadow: rgba(0, 0, 0, 0.298039) 0px 0px 5px; background: transparent;"></div><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">The figure in the bracket is the number of beacons assigned to your store. For example, if one beacon is assigned to your store then you will see the text in the navigation panel as Beacon (1). You can set a custom name for the beacon and set the beacon position by clicking on the “Edit” link in the Action column. Once you click on the “Edit” link, you will be directed to the Edit Beacon page displaying the beacon settings as shown below:</p><div class="faq-panel-img" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 20px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);"><img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/edit-beacon.jpg" class="img-responsive" alt="edit-beacon" style="box-sizing: border-box; border: 0px; vertical-align: text-top; margin: 0px auto; padding: 0px; outline: 0px; display: block; max-width: 100%; height: auto; box-shadow: rgba(0, 0, 0, 0.298039) 0px 0px 5px; background: transparent;"></div>

<p>Greeting messages allow you to welcome customers on the YourRewardsZone app as they enter your store. You can see greeting messages for your store by navigating to “My Store Profile” ? “Greetings page.” You can create greeting messages for the following purposes: </p> <ul> <li>Creating personalized coupons (Ex: Birthday wishes, anniversary wishes etc.)</li> <li>Advertisement messages about the products</li> <li>Updated coupons or sales messages</li></ul>

<div id="faq15" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>To create a new greeting, click on the “Create a New Greeting” button in the Greeting Manager page, which looks like this: </p> <div class="faq-panel-img"> <img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/greeting-message.jpg" class="img-responsive" alt="greeting-message"> </div> <div class="spacer-huge"></div> <p>You will also be able to determine which audiences you would like this greeting to be sent to - gold, platinum, diamond, individual, or group members - and the location range, either within the store proximity or overall location proximity, the greeting will be sent in.</p> </div></div>

The Campaign Manager page allows you to keep total visibility and control over all of your campaigns. This page will display the details of every campaign that you have created. The Campaign Manager page also helps you add/manage the upcoming/ongoing campaigns you have by creating new promotions, editing existing content or deleting old campaigns.&nbsp;

<div id="faq17" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>The Create New Campaign page allows you to design and launch a new campaign in three easy steps. You just have to add your campaign information, create/assign coupons and send options. </p> <p>The first step is to establish your campaign information. In this step you will fill in the details of your campaign such as title, description, the type of campaign and the type of users the campaign should be pushed to. There are two versions of campaigns you can create: <br> 1. General (general campaigns will be visible to all consumers) <br> 2. Loyalty card (this will be visible to the respective loyalty type members like Gold, Platinum and Diamond) </p> <p>The second step is to create and assign coupons. In this step the coupon grid on the page will ask you for the following information: coupon type (coupon name), description, card limit (limit on redemptions), and creation date.</p> <p>The third step is to establish sending options. In this step you will select and or enter the Start and End Date, along with the Start and End Time. You can select the specific days the coupon will be valid and also set the redemption timings for the coupons. For example, if you want your customers to be able to redemptions coupons during “Happy Hours” only then you can set the “Coupon Redemption Available Timings” to your “Happy Hour” timings.&nbsp;</p> </div></div>

The Edit Campaign page will allow you to change the campaign details from any of the three steps listed above at any time.

You can manage your store Vouchers in the Vouchers Manager page. To navigate to this page click on “Manage Cards” -&gt; “Vouchers.”

<div id="faq20" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>To create a new voucher click on “Create New Voucher”. You will then be redirected to the Add a New Voucher page, which will look something like this: </p> <div class="faq-panel-img"> <img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/voucher-screenshot.jpg" class="img-responsive" alt="voucher"> </div> </div></div>

<div id="faq21" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>Click on the “Edit” link which corresponds to the Voucher in the “Voucher Manager” page. You will be redirected to the Manager Voucher page where you can make changes to your voucher and click “Publish” to push the changes to the YourRewardsZone Mobile App. Refer to the visual below for reference:</p> <div class="faq-panel-img"> <img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/voucher-details.jpg" class="img-responsive" alt="voucher details"> </div> </div></div>

<div id="faq22" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>The Vouchers Bought page let’s you track the Vouchers that have been purchased, redeemed, and Paid Out. Once the Voucher has been redeemed a Payout is made directly into your account- if the Voucher Account is provided. Alternatively, if the Voucher Account has not been provided, then Payout checks will be mailed to you at the end of each month.</p> <p>Please note, that Voucher Payouts are made only when the vouchers are bought &amp; redeemed. </p> <div class="faq-panel-img"> <img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/voucher-history.jpg" class="img-responsive" alt="voucher history"> </div> </div></div>

<div id="faq23" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>You can manage your store’s Punch Cards in the Punch Cards Manager page (click on “Manage Cards” -&gt; “Punch Cards”).</p> <div class="faq-panel-img"> <img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/punch-card-screenshot.jpg" class="img-responsive" alt="punch-card-screenshot"> </div> </div></div>

<div id="faq24" class="panel-collapse collapse in"> <div class="faq-detail-wrap"> <p>To create a new Punch Card, click on “Create New Punch Card”. Once you enter the Punch Card details and settings, you can click “Save as Draft” to preview it in the YourRewardsZone mobile app or click “Publish” to push the Punch Card to customers in the YourRewardsZone Mobile App. </p> <div class="faq-panel-img"> <img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/new-punch-card.jpg" class="img-responsive" alt="new-punch-card"> </div> </div></div>

You can change details of already published Punch Cards for your store by clicking the “Edit” button listed in the “Action” column of the Punch Card in the Punch Card Manager page. Once you make the desired changes to your Punch Card, click on the “Publish” button to push the changes you’ve made to the YourRewardsZone Mobile App.&nbsp;

<p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">Customers traditionally use Punch Cards by scanning the QR Code. You can change the punching method to PIN by clicking on the “Edit Punch Card Setting” button located at the top right corner of the Punch Card Manager page. Once you click on the “Edit Punch Card Setting” button, you will be redirected to the Punch Card Settings page, where you can select the “PIN” option. The “PIN Number” textbox will be editable and you can either leave the default or set a 4 digit PIN of your choice.</p><div class="faq-panel-img" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 20px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);"><img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/punch-card-setting.jpg" class="img-responsive" alt="punch-card-setting" style="box-sizing: border-box; border: 0px; vertical-align: text-top; margin: 0px auto; padding: 0px; outline: 0px; display: block; max-width: 100%; height: auto; box-shadow: rgba(0, 0, 0, 0.298039) 0px 0px 5px; background: transparent;"></div>

<p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">Yes, you can offer a Manual Punch through the Merchant Portal bysimply using the customer’s email address. To assign manual punch, look up the email in your customer list and click on the “Add Punches” link. The User Name, Punch Card Name, and Email will appear in the “Manual Punch Manager” page when the customer has already received punch(s). If the email is not in the list then you can click on the “Assign Punch Card”button and select the “Punch Card Name” and“Username” (email) and then add punches.</p><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">Keep in mind you will always need the customer’s email address to give out a manual punch.</p>

<p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">There are three types of membership levels:<br style="box-sizing: border-box;">1. Gold<br style="box-sizing: border-box;">2. Diamond<br style="box-sizing: border-box;">3. Platinum</p><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">Each level has access to different type of offers. Customers move to levels of membership based on number of points accumulated as a member of your store. When a customer clicks on your store for the first time, then he/she will automatically become a Gold Member of your store. You can set the number of points required for a member to upgrade to next level of membership. For example, if you set 500 points on the Gold Member Page then a Gold Member has to accumulate 500 points to be automatically upgraded to Diamond Member.</p><div class="faq-panel-img" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 20px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);"><img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/loyalty-membership.jpg" class="img-responsive" alt="Loyalty" style="box-sizing: border-box; border: 0px; vertical-align: text-top; margin: 0px auto; padding: 0px; outline: 0px; display: block; max-width: 100%; height: auto; box-shadow: rgba(0, 0, 0, 0.298039) 0px 0px 5px; background: transparent;"></div><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">Remember, you can always edit the limitations for customers to upgrade their membership in the Loyalty Card page shown above</p>

<p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">You can manage your loyal customers who have signed up for the store in the Members page. You will also be able to keep track of his or her Loyalty Membership (gold,diamond or platinum).</p><div class="faq-panel-img" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 20px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);"><img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/members-screen.jpg" class="img-responsive" alt="members-screen" style="box-sizing: border-box; border: 0px; vertical-align: text-top; margin: 0px auto; padding: 0px; outline: 0px; display: block; max-width: 100%; height: auto; box-shadow: rgba(0, 0, 0, 0.298039) 0px 0px 5px; background: transparent;"></div>

<p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">If you click “Edit” by the member’s name you will be able to manage/edit their information.</p><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">There are also two options available for the merchant in this page:</p><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">1.<span class="Apple-converted-space">&nbsp;</span><strong style="box-sizing: border-box; font-weight: 700; margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; background: transparent;">Awaiting Redemption:</strong><span class="Apple-converted-space">&nbsp;</span>You can use this feature to see if there are any coupons that are redeemed by the customeror offers waiting to be redeemed, The merchant can use the redeem option and enter all the details of the coupon and approve the coupon.</p><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">2.<span class="Apple-converted-space">&nbsp;</span><strong style="box-sizing: border-box; font-weight: 700; margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; background: transparent;">Redeemed History:</strong><span class="Apple-converted-space">&nbsp;</span>This is the option where the merchant can keep track of all the coupons that are redeemed by that particular customer and it just displays the coupon name and the description of the coupon that was redeemed.</p>

<p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">Yes, you can customize your groups by creating a new group in theEdit Member Groups page and adding your selected members to the group.</p><div class="faq-panel-img" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 20px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);"><img src="https://yourrewards.zone/includes/extensions/yi_mobility_site/views/homepage/images/members-group.jpg" class="img-responsive" alt="members-group" style="box-sizing: border-box; border: 0px; vertical-align: text-top; margin: 0px auto; padding: 0px; outline: 0px; display: block; max-width: 100%; height: auto; box-shadow: rgba(0, 0, 0, 0.298039) 0px 0px 5px; background: transparent;"></div>

<p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">The redemption manager allows you to redeem a coupon for the customer at the time of purchase. You will also be able to view “Redemption History” and look over the past transactionsof your customers.</p><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">For further questions on how our App and Services work visit our webpage yourrewardszone.com and click on “Merchants” -&gt; “How it works,” “Benefits” or “Key Features”</p><p style="box-sizing: border-box; margin: 0px 0px 20px -5px; padding: 0px; border: 0px; outline: 0px; vertical-align: text-top; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 15px; line-height: normal; font-family: 'Open Sans', arial; color: rgb(51, 51, 51); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background: rgb(238, 240, 243);">If you need support or assistance please send us a message by going to the “Contact Us” window.</p>

<span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">Yes, You can set up your requirements on the loyalty card page. You can specify your requirements here for customers. The summary of overall membership is also available here.</span>

<span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">Customer can earn points for the following events<span class="Apple-converted-space">&nbsp;</span></span><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(238, 240, 243);"><span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">1. Becoming a member</span><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(238, 240, 243);"><span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">2. Store Check-ins (via Beacon)</span><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(238, 240, 243);"><span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">3. Sharing App/Deals/Store with Friends &amp; Family</span><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(238, 240, 243);"><span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">4. Coupon Redemptions</span><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(238, 240, 243);"><span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">5. Voucher Purchases &amp; Redemptions</span><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(238, 240, 243);"><span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">6. In-Store Purchases</span>

<span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">In the Reward Rules page, you can set the rules for giving points to your customer for Check-ins, Store Purchases, Coupon Redemptions, Voucher Purchases and Redemptions.</span>

<span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">On the YourRewardsZone App, customers can navigate to your Store Page and click the “Get your reward for your purchase” button to get the points for their purchases. Once customer or you click on “Get your reward for your purchase” button, a pop will appear asking you to enter the amount spent. After entering the amount, you will be asked to validate the request either through PIN or QR Code. If you select the QR Code option, then you can give the points by asking the user to scan the QR Code through the YourRewardsZone App. The QR Code can be downloaded from the Rewards Rules page by clicking on the “Download QR Code” link. If you select the PIN option, then you can give points by entering the 4-digit PIN in the YourRewardsZone App on your customer’s mobile phone.</span>

<span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">You can to give out Points on customer purchases by validating using a PIN or a QR Code. This can be set in the Reward Rules page. By default, QR Code is selected and you can get the QR Code by clicking on “Download QR Code”. You can switch to validation through PIN by selecting the PIN option. A default PIN will be generated. You can either use the default PIN or set a custom 4-digit PIN of your choice.</span>

<span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">The Store Rewards page allows you to manage all the store rewards that have been created for your store. You can click on “Edit” to modify the existing store rewards present in your store or click on “Create New Store Reward” to create a new store reward.</span>

<span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">You can deactivate any existing Store Rewards by clicking on “Edit” and uncheck the “Is Active” checkbox and click “Save Changes”. This will then deactivate that specific Store Reward. You can activate it again by clicking on the “Is Active” checkbox.</span>

<span style="color: rgb(51, 51, 51); font-family: 'Open Sans', arial; font-size: 15px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(238, 240, 243);">You can track all your redemptions in the “Transaction History”. Under “Transaction History”, you can navigate to Coupon History, Voucher History, Reward History and Punch Card History to view the respective redemption transactions.</span>